AvayaECHI 1.1.1 Released

Posted: November 9, 2014 in CMS

8 Nov 2014, AvayaECHI 1.1.1 just released. This release can import single ECHI files or all files from a local directory. Moreover, you can import all ECHI files at a regular interval that defined by you. This release also supports the file format that exported by APS.  For details, please refer the the support page.  I plan to add a charging module in next release so each call is associated with charging data, calculation of charging in call center will be much easily when the information is available in database and Splunk. 

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