Archive for the ‘BCMS’ Category

bcmsSVR 2.0.0 Released

Posted: January 29, 2017 in BCMS

29 Jan 2017, bcmsSVR 2.0.0 just released. This version has the following changes

1. Change the tcpgate console commands of bcms reports as follow
– add/delete bcmsmonitorsplit
– add/delete bcmsmonitorsystem
– add/delete bcmsmonitorvdn
– add/delete bcmslistsplit
– add/delete bcmslistvdn
– add/delete bcmslistagent
– add/delete bcmslisttrunk
– add/delete bcmslistsummarysplit
– add/delete bcmslistsummaryvdn
– add/delete bcmslistsummaryagent
– add/delete bcmslistsummarytrunk
2. Add 4 new reports and store the data in database
– ListStation
– ListAgent
– ListVdn
– ListHistory
3. Change the database tables as follow
– tListAgent -> tBcmsListAgent
– tListSplit -> tBcmsListSplit
– tListSummaryAgent -> tBcmsListSummaryAgent
– tListSummarySplit -> tBcmsListSummarySplit
– tListSummaryTrunk -> tBcmsListSummaryTrunk
– tListSummaryVdn -> tBcmsListSummaryVdn
– tListTrunk -> tBcmsListTrunk
– tListVdn -> tBcmsListVdn
– tMonitorSplit -> tBcmsMonitorSplit
– tMonitorSystem -> tBcmsMonitorSystem
– tMonitorVdn -> tBcmsMonitorVdn
4. The naming of bcms reports for the bcms.dll and bcmsOCX.ocx are all prefix with bcmsapi and bcms respectively.
5. Supports Multiple Active Result Sets (MARS) for MSSQL. A parameter bcms_db_mssqlmars is defined. Set it to true if this feature is enabled for MSSQL.
6. Fixed SSH login failed and long time issues.

bcmsSVR 1.1.13 Released

Posted: September 25, 2016 in BCMS, News

25 Sep 2016, bcmsSVR 1.1.13 just released. The changes are
1. The tables for “list measurements hunt-group last-hour” and “list measurements hunt-group yesterday-peak” are modified, data is appended to the database. Please drop the tables if you are using the two reports.
2. The displayAgent function returns more items.
3. New functions AddAgentSkill, DeleteAgentSkill, UpdateAgentSkill and ChangeAgentBasic are added.

bcmsSVR 1.1.12 Released

Posted: July 19, 2016 in BCMS, News

19 Jul 2016, bcmsSVR 1.1.12 just released. It supports the following new reports

1. list measurements hunt-group last-hour
2. list measurements hunt-group yesterday-peak
3. list measurements hunt-group today-peak

bcmsSVR 1.1.11 Released

Posted: April 1, 2016 in BCMS, News

1 Apr 2016, bcmsSVR 1.1.11 just released. This version fixed a bug in the “list bcms vdn” report.

bcmsSVR 1.1.10 Released

Posted: March 16, 2016 in BCMS, News

12 Mar 2016,  bcmsSVR 1.1.10 just released. This version supports “change agent password” and “display agent” commands. Also, list reports at 30 minutes interval is also supported. 

bcmsSVR 1.1.7 Released

Posted: July 6, 2015 in BCMS, News

6 Jul 2015, bcmsSVR 1.1.7 just released. This version supports bcms list summary for objects such as split, vdn, agent and trunk.

bcmsSVR 1.1.6 Released

Posted: April 28, 2015 in BCMS, News

bcmsSVR 1.1.6 just released. This version supports retrieval of VDN variables and alarm messages by REST and API interfaces. Also, the VDN variables can be updated to database and Splunk directly. You can use the data for application such as system monitoring.

Moreover, this version supports change of VDN variables by the REST and API interfaces. When the VDN variables are used in ACD vector programming, you can easily change the call flow when the VDN variables can be changed by the external programs.